Need Help?

If you purchased your yarn and pattern from The Knitting Patch, there is no charge for help if it's a quick fix.  We will be happy to help you out!

Since we are a small staff, some problems may require more time to fix and may be better suited for an individual session appointment.  Private session appointments are $25 for one hour.



Exchanges for yarn will be accepted if the yarn is in original condition and not wound and free from any odors such as perfumes, cigarette smioke, etc.  No returns on books, patterns, or needles.



Payment for a class is due upon registration.  Classes can be purchased in store..

Supplies are not included in class prices with the exception of beginning knitting an crocheting classes..

We will do our best to accommodate you if there is an unforeseen circumstance that causes you to miss your class.  However, we ask for 24 hours of notice in advance of your desire to cancel a scheduled class. Students often convert their missed lesson to a private lesson.  If a class is cancelled by the instructor, a refund or credit will be issued in the form of a refund or store credit will be offered.   If the class does not get a minimum number of students, we will refund your class payment. If the student does not show up or give required notice of cancellation, the payment made for the class will be forfeited.



Returns are accepted within 30 days of the original sale, and MUST be accompanied by the original receipt. All merchandise returned must be in original condition/packaging and free of any odors from: smoking; perfumes; mildew; or any other odor. Every refund request is handled on a case by case basis. If merchandise is defective, it must be accompanied by all original packaging so that it can be returned to manufacturer. Special order items, needles, books, magazines, and knitted items (garments) are not returnable. Refunds will be given by STORE CREDIT ONLY. No refunds will be given by Cash or credits issued to Credit/Debit cards. Sale Items; Special Orders; Needles; Books; Patterns; Classes; & Knitted Garments are FINAL SALES, and are NOT returnable. The Knitting Patch accepts Cash; VISA; Master Card, and all Debit cards as payment. Any payment rejected by your financial institution will be assessed a $50 fee plus you will be charged all costs of collection including attorney fees and court costs.


Special Orders

The Knitting Patch will be happy to special order anything you may wish to order. You will be asked to make a deposit that is the amount of the order you are placing. Special Order items are NOT RETURNABLE or EXCHANGEABLE.



The Knitting Patch does not accept checks.


Rejected Payments

Any payment rejected by your financial institution for any reason will be assessed a $50 fee plus you will be charged all costs of collection including court costs, and attorney fees.


Gift Certificates

Gift Certificates issued by The Knitting Patch are available in any amount and redemable for merchandise and services offered by The Knitting Patch, Inc. only. They may not be redemed for cash, and have no cash value.